For Support: please email webmaster at ultimatewowguide dot com, please
allow up to 24 hours for us respond, we may be a little slower during the weekend.
Common Questions
Q: My login and password does not work!
A: Your account information is case sensitive, make sure you turn of your CAPS-LOCK button and type it EXACTLY as the one provided in your email. ]
Also make sure there are no additional 'blank space' at the beginning or at the end of your login details.
Q: I didn't received the Verification Email!
A: please email us at webmaster at ultimatewowguide dot com with the email address that you tried to register.
Q: I can't view the Leveling Guide!
A: The guide is addon you can only view it from INSIDE world of warcraft, you will need to install it just like any other addon, you must copy it into your World of Warcraft directory follow these video instruction
http://www.ultimatewowguide.com/members/leveling_guide/addonstut.html
And click the link below to view a full Video instruction on how to use
the Leveling Guide.
http://www.ultimatewowguide.com/members/leveling_guide/levelingtutorial.html
Q: The In Game Leveling Guide page is sticking or unable to move.
A: This is the 'Snap' feature not a bug, try loading the main window with
/wg
and you will notice that both windows are linked together if you move the
bottom on the top one will follow, and on the top window you can click
the
snap button (looks like a magnet icon) , on the top left corner of the
page window, and that will stop the page from sticking.
you should also set your hotkey for /wg by going to your Game Menu > Keybinding and scroll all the way down, to select a hotkey. that way you
don't have to type /wg all the time.
If you still have problems please contact us by email webmaster at ultimatewowguide dot com
To help resolve accounts issues as fast as possible please try to include your clickbank receipt number in your email.
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