Bug Update: Dugi Guides Unticking Completed Steps

Some people are experiencing a bug with Dugi Guides where the addon keep unticking steps that you have already done.

This is likely due to the Shattering transition from the old guide and quests which create a conflict with your old WoW Cache and SavedVariables file.

Please follow these steps below to fix the error.

  1. Exit wow
  2. Find and Delete the folder World of Warcraft\Cache
  3. Enter WoW
  4. Make sure Dugi Guides Viewer v4.40 and TomTom are installed and ticked in the addons selection menu.
  5. Enter the game
  6. In your chat bar type ‘/dg fix’ and press enter
  7. And type ‘/reload’ and press enter

Hopefully this will resolve the unticking problem for good.

- Dugi

Leave A Reply (32 comments So Far)

The comments are closed.

  1. Custom avatar Mike  539 days ago

    Did not fix it for me.

  2. Andy Temple  539 days ago

    me either

  3. Custom avatar sam bean  539 days ago

    worked for me.

  4. Julia McNaughton  539 days ago

    Please repost with the exact files to delete in the Cache, I do not want to delete my entire cache and reset all the saved variables. Also, I was getting a .lua error in 4.0.3a

  5. Custom avatar Danny Eicher  539 days ago

    Wether deleting the Cache fixes the issue or not, the issue still arrised for me. I have to /dg fix and /reload to resolve the issue. Only happens once in a while but it is better then re-ticking every time I get a quest item

  6. Custom avatar Bill phillips  539 days ago

    having same issue….fix didnt work here

  7. Custom avatar Glen Buckley (Gadgetinker)  539 days ago

    Julia, the files are ..\World of Warcraft\Cache (where ever you installed WoW to) – Those files are like clearing out the internet cache and has nothing to do with deleting your saved variables. In fact, GM’s will tell you to clear it as standard procedure (now, if they tell you to delete your interface directory, RENAME IT to like Interface.Saved or something). Same thing with the *** directory (yes… I’m not kidding – WHAT was Blizz thinking when they named that directory! :-) )
    The SavedVariables directory lower in the *** directory is where the data you save from important addons like Auctioneer or whatever! Yes – Tech support will tell you to delete that one, too (DEFINITELY RENAME IT!). Handy tip if Blizz GM’s tell you to Delete the Cached/Interface/*** directories!

    I haven’t had a chance to even see if that bug is involved – but I have been getting an error on logging into toons to check mail and run Auctioneer. I’m not sure if it is a problem with the viewer itself or a conflict between it and one of my other 30-40 other mods I have loaded…. Yes, I could load them one at a time, and when I get time, I’ll probably do that.

    Jesse Wilson Reply:

    From what I understand *** means Web Transfed Files.

  8. Custom avatar Glen Buckley (Gadgetinker)  539 days ago

    Here’s the error I get on logging in…..

    Date: 2010-11-24 09:05:42
    ID: 2
    Error occured in: Global
    Count: 1
    Message: …erface\AddOns\DugisGuideViewerZ\DugisGuideViewer.lua line 1137:
    SmallFrameDetail1Button:SetPoint(): SmallFrameDetail1Name is dependent on this
    Debug:
    (tail call): ?
    [C]: ?
    [C]: SetPoint()
    …erface\AddOns\DugisGuideViewerZ\DugisGuideViewer.lua:1137: InitSmallFrame()
    …erface\AddOns\DugisGuideViewerZ\DugisGuideViewer.lua:1931: ClearScreen()
    …erface\AddOns\DugisGuideViewerZ\DugisGuideViewer.lua:1510: OnLoad()
    …erface\AddOns\DugisGuideViewerZ\DugisGuideViewer.lua:248:
    …erface\AddOns\DugisGuideViewerZ\DugisGuideViewer.lua:199

  9. Ben  539 days ago

    Unfortunately the fix hasn’t worked and the number of items I need to tick each time seems to be getting progressively worse…

  10. mike gerberick  539 days ago

    Will this also fix the error I am getting? or is it a tomtom error? The arrow show, and the quest shows, BUT the distance is always Zero yards.

    Dugi Reply:

    You need to update your TomTom files http://www.ultimatewowguide.com/addons/TomTom_Beta.zip

  11. Jim  539 days ago

    didn’t work for me either. /dg fix gives me a ui error

    Message: …erface\AddOns\DugisGuideViewerZ\DugisGuideViewer.lua:1135: SmallFrameDetail1Button:SetPoint(): SmallFrameDetail1Name is dependent on this
    Time: 11/24/10 10:33:07
    Count: 1
    Stack: [C]: in function `SetPoint’
    …erface\AddOns\DugisGuideViewerZ\DugisGuideViewer.lua:1135: in function `InitSmallFrame’
    …erface\AddOns\DugisGuideViewerZ\DugisGuideViewer.lua:1929: in function `ClearScreen’
    …erface\AddOns\DugisGuideViewerZ\DugisGuideViewer.lua:2195: in function `value’
    Interface\FrameXML\ChatFrame.lua:4147: in function
    [C]: in function `ChatEdit_ParseText’
    Interface\FrameXML\ChatFrame.lua:3737: in function `ChatEdit_SendText’
    Interface\FrameXML\ChatFrame.lua:3775: in function `ChatEdit_OnEnterPressed’
    [string "*:OnEnterPressed"]:1: in function

    Locals: (*temporary) = SmallFrameDetail1Button {
    0 =
    }
    (*temporary) = “RIGHT”
    (*temporary) = SmallFrameDetail1Name {
    0 =
    }
    (*temporary) = “LEFT”
    (*temporary) = 0
    (*temporary) = 0

  12. jacketbuster  539 days ago

    Not only did it not fix it but now I have no DG Guide at all & reinstalling is not working either ????????? not happy :-(

  13. mikelley517  539 days ago

    Love the guides…until now. Having to recheck everytime i pick up a quest is ridiculous. I guess I will quit using this until it is properly fixed. The “fix” suggested here doesn’t work!

  14. TiaMaster  539 days ago

    Holy crap guys chill!

    Let a true fix come out for gods sake.

  15. will davis  539 days ago

    i purchased wolthk i would like to know when it will be shiped.

  16. VEGA WARREN  539 days ago

    My problem is that my level 80 can no longer get Dugies Guide at all. It is connected to her..all my other toons have it and it shows up on screen..but not my 80 and there is no button in game to click on and the guide does not show up in the addons page in game.

    Dugi Reply:

    try typing /dg reset

  17. Jethero Lumbley  539 days ago

    This fix did not work for me. Plus, I get an error upon loading a character that says that the guides have an error.

  18. Custom avatar Robert Poirier  539 days ago

    I deleted my Cache and reset the guide but it keeps on unchecking the progressions. Kinda useless using it right now

  19. Custom avatar asoko  539 days ago

    i thought the free guide was 1-40 horde or alliance …the new patch says it is only 1-20 so is that it now? 1 -20?

    Dugi Reply:

    We are currently only offering 1-20 for Cataclysm , this may change in the future.

  20. Custom avatar Haliox  539 days ago

    Didn’t work for me either. Keep having to re-click old quests to get back to current one.

  21. Custom avatar Christian Hanson  539 days ago

    Your fix isn’t working Dugi. I’ve deleted every file, including your addons and Tomtom, utilized all your suggestions and it is still unclicking completed quests. It’s frustrating enough that I have to disable your guide for now. Please fix this, it’s ridiculous

  22. staz  539 days ago

    Hey;
    Thanks for the info, however this solution did not work for me. I followed you directions exactly & I’m up to date on all Dugi’s downloads but when i type “/dg fix” i get an error message. What should I try next?

    On another note, when I try to install tom tom via dugi installer I get an error saying “unable to create file C:\….\….\tom tom/.pkgmeta” obviously this is due to the “/” in the path. I tried installing it manually but it still wouldn’t unzip that file correctly. Tom Tom seems to be working fine though maybe its still old version running. Please help, having to re-tick after every step is driving me crazy. Thanks for the support keep up the good work!

  23. Custom avatar Stuttbein  539 days ago

    I just keep the big guide window open, scroll down to the part where i really am, and just press the green buttons to get the arrow to point where i want it to. It’s a nice workaround, without much of a hassle.

  24. Battle  539 days ago

    Dugi this is still a major issue. In the guide for Northern Barrens it is really distracting having to keep clicking a quest over and over that I have done. Then to log out, delete my cache, log back in and start over. Can you please fix this soon?

  25. Dugi  539 days ago

    we are working at every waking moment to fix this issue, we are still trying to pin point the problem as its quite random.

    just doing /reload will fix the guide temporarily.

  26. Dugi  539 days ago

    We manage to create the problem consistently are making progress.

  27. Custom avatar nick zelderloo  539 days ago

    i hope it will be fixed soon and thx for the work dugi!

  28. Dugi  539 days ago

    Thread closed please follow the new solution here

    http://www.ultimatewowguide.com/blog/?p=2035